PRIVACY POLICY

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Last Updated: 13/11/2025

FGS Trading Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website https://fgstrading.co.uk

 or interact with our services.

1. Who We Are

FGS Trading Ltd is a UK-based IT consulting and technology services company.

Registered in the United Kingdom, we provide IT consultancy, digital solutions, and technical support to businesses within the UK.

If you have any questions about this policy or your data, please contact us:

Email: admin@fgstrading.co.uk

Address: Flat 5 57 Guildford Street, Luton, England, LU1 2NL

2. Information We Collect

We may collect and process the following types of personal information:

a. Information You Provide Directly

When you contact us through our website forms, email, or phone, we may collect:

Name and contact details (email address, phone number, company name)

Project details or service inquiries

Any information voluntarily submitted through messages or forms

b. Information Collected Automatically

When you visit our website, our system may collect limited data automatically such as:

IP address and browser type

Device information

Pages viewed and time spent on site

General website usage statistics

We may use standard analytics tools to improve user experience and website performance.

c. Marketing & Communication Data

If you opt in to receive updates or newsletters, we collect your name and email to send you relevant information about our services.

3. How We Use Your Information

We use your data to:

Respond to your inquiries or service requests

Provide quotes, proposals, or project updates

Manage and deliver our IT consulting services

Improve website functionality and user experience

Send relevant updates or marketing materials (only if you consented)

Comply with legal or regulatory obligations

We do not sell or rent your personal data to any third parties.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

Contractual necessity: to provide services you request

Legitimate interests: to improve our website and services

Consent: for marketing or communication purposes

Legal obligation: to comply with UK laws or regulations

5. Data Retention

We retain personal information only as long as necessary for business, legal, or regulatory purposes.

When data is no longer required, it is securely deleted or anonymised.

6. Data Sharing

We may share your data with:

Trusted IT service providers (e.g., website hosting, CRM systems)

Professional advisors (e.g., accountants, legal consultants)

Government or regulatory bodies if legally required

All third parties are required to keep your information confidential and use it only for the purpose for which it was shared.

7. Cookies & Website Analytics

Our website may use cookies to:

Improve functionality and user experience

Track general visitor behaviour

Measure site performance

You can control or delete cookies through your browser settings.

If you disable cookies, some parts of the website may not function properly.

8. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you

Request correction of inaccurate or incomplete data

Request deletion of your data (where legally permissible)

Withdraw consent for marketing communications

Object to or restrict data processing

To exercise these rights, please contact us at admin@fgstrading.co.uk

We may need to verify your identity before responding to your request.

9. Data Security

We implement technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, or alteration.

However, please note that no online transmission or storage system is completely secure.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of external sites. We encourage you to review their policies before submitting personal information.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect business or legal changes. The revised version will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have questions, concerns, or requests about this Privacy Policy, please contact:

Email: admin@fgstrading.co.uk

Website: https://fgstrading.co.uk

Address: Flat 5 57 Guildford Street, Luton, England, LU1 2NL